If you lose your Bluebikes bike or it gets stolen, please contact Bluebikes customer service, now supported by Lyft. You must do this within 24 hours. We will provide you with a Theft Report form to fill out. Please also call the police precinct where the incident occurred within 24 hours and send a police report to Bluebikes customer service, now supported by Lyft.
Your credit card may be charged for the cost of recovery or replacement of the bike, up to $1200.