If you lost your key, no worries! Please contact Bluebikes customer service, now supported by Lyft, and we'll get a new key shipped to you right away; keys take typically 7 business days to arrive.
If you lost your keys and you suspect someone may have access to them, please contact Bluebikes customer service, now supported by Lyft, or call us at 1-855-948-2929 as soon as possible so that we can cancel your lost key and get a new one sent out to you. This will ensure that no one can check out a bike using your lost key.