If you lost your key, no worries! Fill out this form and we'll get a new key shipped to you right away; keys take typically 7 business days to arrive.
If you lost your keys and you suspect someone may have access to them, please give us a call at 1-855-948-2929 as soon as possible so that we can cancel your lost key and get a new one sent out to you. This will ensure that no one can check out a bike using your lost key.