Annual and Monthly Memberships:
When you signed up for an annual or monthly membership, you were automatically enrolled in auto-renew to make sure there were no interruptions in your service. We will bill the card that you have on file two days before your membership is set to expire. If you have never turned off auto-renew, you don’t need to do anything to keep riding!
If you want to increase your plan, you can also put the cost of your Monthly Membership toward an Annual Membership and upgrade for the cost of an annual pass, minus the cost of your monthly membership.
To adjust auto-renew off or on in your account settings:
Log in to your account
Look for "Manage account settings"
There will be an option to toggle ‘YES’ you want to auto-renew. You can deselect the box next to ‘YES’ to turn auto-renewal off.
To upgrade from a monthly to an annual plan, select Annual Upgrade from Monthly (30-Days)"
Corporate Memberships:
Your corporate membership does not auto-renew. Please make sure to go online through our website to re-confirm eligibility for the program and follow these steps:
Log in here.
Under the “Membership Status” section, click “Upgrade” or “Renew”.
Once you’re on the checkout page, click "I'm eligible for a Group Rate."
Select your company or organization from the dropdown menu.
Enter the corporate password.
Follow the remaining steps to complete renewal.
If you have any trouble or questions, please reach out to support here for assistance.
Income-Eligible Memberships:
Renewing your $5 monthly membership:
Your membership will automatically continue when you ride again, either by dipping your key at any dock or using the Bluebikes app to take out a bike. You will be charged the $5 at that time and will be able to ride for another 30 days.
Renewing your $50 annual membership:
When your Annual membership lapses, you can renew your membership by following these steps. After completing these steps, the card affiliated with your account will be charged $50:
Log in here.
Under the “Membership Status” section, click “Upgrade” or “Renew”.
Confirm your billing information
Proceed to check out
Note: You will need a credit or debit card in order to access a membership. You cannot use SNAP benefits to purchase your membership.