Annual and Monthly Memberships
Bluebikes Annual Memberships renew automatically one year after the purchase date, and Monthly Memberships are set to automatically renew each month when you sign up.
To cancel your Bluebikes Annual or Monthly Membership, go to Menu > Annual Membership > Manage plan > Cancel plan. Your membership perks will continue until the end of your current billing cycle, but you will not be charged moving forward.
Annual members are eligible for a refund of their membership fee if requested within 14 days of the original purchase or renewal date. A refund will immediately end your membership perks. We do not refund or credit for partially used memberships beyond the first 14 days.
Monthly members are eligible for a refund if the membership has not yet been used after purchasing. As with Annual Memberships, a refund will immediately end your membership perks.
If you would like to request a refund, you can contact Customer Service through this form.
Bluebikes Group Partner Memberships are good for one year, but do not renew automatically. If you need to renew a membership into your company’s program, wait until your current membership expires, then work with your employer to receive a new promo code to sign-up for the membership again.
If an employee leaves the company, there is no action required by the program manager. The employee’s membership will still be good for a full year, but they will be responsible for renewing into a regular Annual Membership.
If you have any additional questions, please contact firstname.lastname@example.org.
The Bluebikes Income-Eligible Program has both annual and monthly options, but they do not renew automatically. To continue your membership after it expires, you’ll need to renew it manually through your Bluebikes account. You can also visit your Bluebikes account to make updates to your membership, such as switching your membership between annual or monthly.