Billing

• Payment frequency
• Duplicate charge
• Incorrect rental duration
• My payment was rejected
• Refund request
• Unknown charge in your account?

Manage your account

• How to create a Bluebikes account
• Fix log-in issues
• Maintaining separate bikeshare & rideshare accounts
• Turn auto-renew on and off
• Update your billing information

Manage your membership

• Renewals and Cancellations